Mrs. Ann Ikechi

     *** Three Star Author with Moderate Impact Rating 

                         Affiliate Member

Ann Ikechi is a lecturer with Abia State Poltytechnic, Aba. She graduated from Federal Polytechnic Nekede, Owerri. She obtained PGDM from University of Calabar and M.Sc. Marketing from Imo State University Owerri. She is almost rounding up her Doctorate Degree in Marketing in IMSU. She has published three standard textbooks and many papers in both local and international journals. She is married to Dr. Ikechi Ofor and their union is blessed with three children.

Department of Marketing, School of Business and Management Technology, Abia State Polytechnic, Aba

Marketing

PhD Marketing in view; MSc. Marketing, 2011; PGD Management, 2001; Purchasing and Supply, 1997

ATM Service Quality and Customer Satisfaction: A Study of First Bank of Nigeria Plc and Union Bank of Nigeria Plc, Ikechi, A.; Robinson, J.C. and Emelike, N.O.

Effect of ATM Service Quality on Customer Satisfaction: A Study of Selected Banks in Abia State, Ikechi, A.; Robinson, J.C. and Emelike, Ndubueze O.

Nigeria/South Africa Socio-Political Crisis: Marketing Implications, Ikechi, Ann and Nwansi Grace Uloego

Service Quality and Customer Satisfaction Models: A Study of ATM Users, Ikechi Ann & Otobo, Perearau

Marketing Mix Concept: Blending the Variables to Suit the Contemporary Marketers, Ikechi, Ann, Emeh Prince Chinenye and Okorie Chiyem

Nigeria’s Economic Recession Exit: A Multi-Dimensional Approach, Ikechi Ann, Nwansi, G. Uloego and Emeh, Prince C.

Customer Relationship Marketing: A Formidable Tool for Building Customer Loyalty, Ikechi Ann and Anyanwu Ahamefule, V.

RATERC Model and ATM Repeat Use: A ServPerf Perspective, Ikechi Ann & Chiyem Okorie